This scamming buyer makes a purchase then contacts you stating the item has fallen apart. She then demands a free replacement but I did not bite. I required her to return the item. I furnished a free return shipping label. Received only half of the item back. Yes, she returned only one half of the item, all other pieces were missing and it was very obvious it had user abuse. It was so obvious it was pathetic. She must of had an other item of the same type and needed some replacement parts. BLOCK this person before it to late for you!