|Purchase date:||April 2021|
|Buyer's name:||Patty Taylor|
|Buyer's address||Tacoma, Washington|
|Buyer's country:||United States|
|Category:||Clothing, Shoes & Accessories|
I sold this buyer a pair of NWOT (new without tag) shorts that I had purchased for my 18 year old niece. They were too big on my niece so she never wore them after trying them on. Patty Taylor filed a return with Poshmark stating that they smelled so bad that she had to 'gear up' to handle them and then said that they had crotch stains. She posted a photo of the interior with no yellow or white stain, but a giant shadow. These shorts were never actually worn (particularly without underwear)! I personally washed them with unscented hypo allergenic detergent, air dried them on a covered porch, and then fluffed them on 'air only' with a dryer sheet before sealing them in plastic, and placing them in a poly mailer. I do this with all the clothing I sell on Posh and Mercari. Poshmark approved the return stating that there was an undisclosed stain. Their customer service is THE WORST. Do they think that we are stupid? I can see the photos too. None of the photos this woman posted showed anything wrong with these shorts. And the language she used and the dramatics that she was clearly trying to envoke. Why? AND this woman is a seller! I find this particularly abhorrent, as well as against Poshmark's for lack of a better word code. Why would they support this behavior? I also sell more than she does, have sold for much longer (on Poshmark specifically) than she has, have more love notes, more followers, and to keep this short, I have brought them more money. I can't understand what Poshmark achieved from approving this case except telling buyers that all you have to do to get a return approved is take a few random photos and use abusive language. Unfortunately, I do not think I will be selling on Poshmark much longer. This seems to be the community that has been growing lately. Disappointing.