One of the most pathetic buyers I have ever encountered. Claims to have received a pen instead of drops for their animal. Outright lie. I refunded buyer rather than waste money on return postage so they could send a cheap pen back and keep their actual purchase. It was a $11 purchase which tells me that T Pearyer and Cynthia Spitzman are extremely hard up for cash. I would advise not selling to them since they will undoubtedly come up with some reason to get their money back.