Buyer purchased an item with damage clearly listed in the description, on a Friday. Since I was worried about it, I contacted him about the damages and explained we could cancel the order if he wanted if he was concerned. However, I never heard from him in 2 days so I shipped the item. He received the item 4 days later and said parts fell out of the package and how it had massive damage. The item was well packaged and no one has had any problems before him. He contacted me and left a negative review but hasn't sent me photos or anything for me to verify damage or to resolve this issue. No communication, and leaves a stain on my account. I contacted ebay, so hopefully (doubtfully) they will retract the negative feedback.