This is a copy of the case conversation...let the details speak for themselves. In over 15,000 transactions I have never come across a bigger bully on eBay. Please read comments from the bottom up.

Here's what happened
May. 22 :You sent a message
Comments:Whether or not you believe that the post office has lowered its standards is irrelevant to the fact that your package IS still in transit and it is NOT my fault. It IS the fault of the postal service and, as such, your anger toward me seems misdirected. I will not be bullied into issuing a premature refund. If you no longer want the items then refuse them upon delivery. Good day.
May. 22 :The buyer sent a message
Comments:that s really hysterical because I don t have that problem and never ever had it when im buying or selling I also just called the post office and they told me that s not true and that postal info is a waste of time did you think I didn t look at it 100 times already to see where the hell my order is? It hasnt moved! It dosnot take this long sorry its NOT TRUE and of conversation! I only reordered from you because I received them so fast now I will walk to the store before I ever go thru this crap again and im calling ebay and changing my feedback
May. 22 :You sent a message
Comments:Please understand that you have purchased from me three times prior to the new USPS first class service standards, which were implemented in January this year. This order is the first order you placed with me since those lower standards went into effect. I really hope you understand that I have no power over the US Postal Service. I have had more than a few orders this month arrive after the 10-day mark. I usually process over 500 orders per month, so a few isn t a bad record, but I feel horrible for those who have to wait over a week. There are items I have ordered that have taken over a week. In fact, one of my suppliers reshipped after 8 days and I ended up receiving both orders the same day! It just goes to show that there is no uniformity with first class anymore. I hope this helps you understand what we are all dealing with.
May. 22 :You sent a message
Comments:http://realchangenews.org/2015/03/04/recent-slowdown-first-class-mail-delivers-bad-news-those-who-rely-postal-service
May. 22 :You added tracking details

May. 22 :You sent a message
Comments:I don t understand why you are so angry with me when the tracking number shows I shipped them next day after you paid. I feel like you think I did this to you or you think I m lying about when they were shipped. It doesn t normally take this long, you are right. I don t know what else you want me to do.
May. 22 :The buyer sent a message
Comments:and NO WAY and I waiting until next week forget im done and don t want them in that case
May. 22 :The buyer sent a message
Comments:Mail NEVER takes this long EVER I have gotten them from you in the past in 2-3days I could have went to the store faster
May. 22 :You sent a message
Comments:I am sorry you are so disappointed; however, I shipped these via USPS first class mail within 24 hours of payment. I have no idea why you re taking your frustration with the mail service out on me. Very recently, USPS has changed their shipping times in order to sell more Priority packages. I think they may be deliberately delaying first class items in order to do so. Most items arrive within 3-4 days but some have been taking upwards of 10 days. Since there has been no tracking update since the 17th, your package is probably between Detroit and your destination. I would encourage you to wait a couple more days for it to arrive. With the holiday weekend coming up they may just be a bit behind. They may even be delivered by tomorrow. Lately, it is not unusual to see no tracking for several days and then delivery the next. If you do not have them by Tuesday (there is no mail Monday) next week, which is 6 working days, I will issue a full refund. Again, I understand your frustration.
May. 22 :The buyer didn't receive the item
Buyer requested:A refund
Comments:I must have ordered from the WRONG company it NEVER took over 6 days to get these EVER! Will NEVER order from here again that s for sure! I am calling Ebay and I am changing my feedback!