This buyer constantly returns everything she buys and leaves negative feedback for the items!! I was contacted by 2 other sellers who sold to her the week before I did and she put them through the wringer by opening cases against them for SNAD, etc. she return the item without even contacting me. Sending a little note that the ring was pretty just not what she was looking for then opened a case for SNAD. To one seller she says she can't do this or that because she has chemo, to the other seller it's her car. It always some excuse as to why you should bend over backwards for her, but she can't do what she is supposed to do to get the item back to you. Returned items, bad feedback, and open cases on 3 sellers in 2 week all because it wasn't what she was looking for!! Stay away from this wacko!!