The buyer, who sells computer and office electronics products, bought a fax machine from me, even though they already had five identical fax machines in their store. When the product was delivered, they intentionally damaged the fax machine and falsely claimed that it had arrived in that condition. They returned the fax machine without proper packaging, causing additional damage, and retained all the accessories that I had originally sent with the fax machine. This buyer has a history of repeated offenses and has been previously mentioned in the Blocked Bidders on eBay group.