|Purchase date:||February 2015|
|Buyer's name:||Mylene Claudepierre|
|Buyer's address||Rue Des Salenques, Foix Midi-Pyrenees 09000|
|Category:||Clothing, Shoes & Accessories|
The buyer purchased an evening gown from me. When the gown was delivered, the buyer contacted me stating that she had been charged a duty fee by her country (France) and she wanted me to pay her back for that, although my listings clearly state that any such fees are the buyers responsibility. I have no control over what the country of France may charge and I certainly do not receive any money from those charges...I have nothing to do with that. I explained this to the buyer but told her I would be more than willing to take the gown back and refund the purchase price but not the original shipping as per my listed terms. Without further contact she filed a paypal complaint. Paypal always sides with the buyer and when the item was returned (not in the same condition, by the way) paypal refunded her for the gown and for the shipping I had originally charged. Because I ship all international items using USPS Priority mail, I lost the $54.00 I paid to ship her the gown. I cannot afford for this to happen again so I am discontinuing international shipping.