|Purchase date:||July 2013|
|Buyer's name:||Scott Singer|
|Buyer's address||23 Tenby Ln, Marlton, NJ 08053|
|Buyer's country:||United States|
EBAY NOT AS DESCRIBED SCAM / FEEDBACK EXTORTION
This guy (who, from his correspondence, sounds like a teenager) bought an SNES game from me which I listed as being in "Very Good" condition -- extra large images were provided, the cartridge showed no wear, included ALL original literature in excellent condition, white cardboard insert and box had only minimal to light wear for being from 1997. Also had no odors (cigarette/cigar smoke, moth balls, etc.). I shipped it for free in a hard box (not a padded mailer) with adequate packing material and insured to the final auction price.
Immediately upon receiving it, he e-mailed me saying there were "3 dents in the box and scuffs all over the front" which "were not described in the auction." I sent him the raw photo of the box from my DSLR (3008x2000) and asked him to point out the wear he described, as I couldn't find it. He couldn't. Instead he simply repeated that there were "3 dents" and "scuffs" on the box.
I replied that the item matched the "Very Good" condition criteria on both eBay and Half.com and that was how I listed it. He replied with a clear case of feedback extortion: "is that your final answer before i leave negative feedback, since i bought it mainly for the box and as a collector this is useless to me. will have to sell on craigslist if you cant do anything."
This so-called "collector" asked zero questions before placing his bid on the item, which was listed as "Very Good" (not "Like New") condition and probably thought he could blackmail another seller into getting a partial refund while keeping the item.
At this point I expect to have my 100% feedback record dented (6+ years with eBay) even though I listed the item honestly according to eBay's quality guide. I'll attempt to appeal to eBay but doubt I'll win; they usually side with the buyer.
Avoid this scammer like the plague.