|Purchase date:||January 2014|
|Buyer's name:||Mr. Fung|
|Buyer's address||Point Roberts, WA|
|Buyer's country:||United States|
|Category:||Clothing, Shoes & Accessories|
Item was a pair of boots, actually listed under eBay Motors, Parts & Accessories, Apparel & Merchandise, Motorcycles. We described them accurately as used. After receiving them, buyer sent us a curt email saying there was more damage than we stated, and he attached some super-micro shots of the "damage" to make it appear magnified. He immediately opened a case with eBay. I offered him a $25 discount or he could return the boots for a full refund and we would pay his shipping. He replied, "I am looking for $45 refund. It will cost about the same to send it back and the most important it is also costing my time too!" I called eBay for advise and they agreed he was just looking for a bargain and that we had described the item accurately and thus had the upper hand. He caved and accepted the $25 offer the day before eBay was to have decided the case.