Paula Abell ordered a $350 collectible teapot from our website to replace one her maid had broken the lid on.
She then fraudulently claimed the one we sent had the lid broken in shipping. We sent her a replacement which she then sold on ebay. Our claim with USPS was denied, as they said we packed the item so well that it could not have broken in shipping.

When we received the teapot back from USPS, it was not the one we sent Ms. Abell as it was missing our security mark.

Via correspondence with the Ms. Abell via ebay (she did not know who we were) and emails we have documented proof of her many lies, which changed with every email.

She has repeatedly refused to send us back the undamaged teapot we sent her. We recommend no merchants sell to this person.