Scam buyer who claims items are used when they are not (one was brand new, bought at Macy's, other brand new from a subscription box - so I know there is no possible way the items they were sent are used). Beware: leaves negative feedback trying to undermine your business when making their scam claims. Buyer claims u must have used them, which would be the dumbest thing ever as I can get ANY items I sell at cost if I want it. Just buy and report it withdrawn from inventory for personal use.... Sheesh, at least come up with a believable scam!