DO NOT ACCEPT ANY ORDERS FROM Ivory Jean Alexander aka Alexia Smalls aka Aloe Vintage aka Shop Sueno. This customer is a PSYCHO. She is attempting to commit fraud from us and then harassing us via email. She placed an order with a different name other than her own. She put two different addresses on the order. Billing was Texas and shipping to Oregon. We cancelled the order as OUR bank stated it was fraud. You are NOT protected from fraud purchases if the billing address is different than the shipping address. We emailed her letting her know she is welcome to replace if this information matched. She once again placed the same order and used the same information. We attempted to contact our bank to find out why this was coming up as fraud. The bank stated DO NOT accept orders from this customer. She then emailed us in asking to change the address to a THIRD address. Her name is NOT associated with any of these three addresses. She is using Alexia Smalls to place the order but the email is Ivory. She allegedly runs a "successful" business but has zero idea how fraud works so definitely does not. She emailed us stating if we cannot change the address to cancel the order - which we did? She then sent us dozens of emails harassing us calling us names and cussing because she doesn't have the brain to understand how this works? She is incredibly rude and leaves FALSE bad reviews because she doesn't know how a business is run. DO NOT accept ANY orders from this woman or you are going to deal with the same bullshit. Customer is CRAZY.

She is also stating we are stealing from her because her card was not refunded. We refunded the transaction several days ago - it's her bank holding the bunds. We sent authorization numbers and she is still writing that we are scamming her when we are in fact NOT. Don't deal with it. Just cancel it and don't respond.