He ordered wrong item，he knew it，so avoid to get caught that the mistake is on his side，he found some very bad excuse to refuse the verification.
We asked what is his device model and basic Specifications,so we can help him check where is the problem. That is a very normal question seller will ask when you have some problem with the item. Other buyers would all cooperate. You know what he said? He said absolutely no,because that is his Personal privacy information！and he made a treat.

WTF?
If we ask you to gave us your unlock password or the files inside your hard drive,that is privacy.
But We just ask device model and basic Specifications，when did that become something privacy? seriously?

Use better excuse please!
And if you so much care about privacy,don't buy things online,because you will have to gave seller your home address in order to get package,and delivery man would also know where do you live. That is so dangerous for you.

Would you please go have fun offline,and always buy something offline,make sure you wear a mask when you go to a store,only use cash,and when you go back home,take a detour first,and make sure no one know where do you live.