| Details: | Customer purchased a custom burn disk of Open Office and then told me to just email him the link. I told the customer it is free on the manufactures website to just download. A couple hours later he come back and tells me its not working properly and I need to send him a keychain. I had already refunded the customer so what is he talking about? A short time later he comes back and says if I don't give him the keychain, he is going to report me for fraud. Really? I informed the customer that he was already refunded and I owe him nothing. So he again says again he will notify ebay. |
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Comments
Requesting a refund for a product that didn’t meet expectations is a standard part of good customer service. Attacking a buyer for exercising their right to a refund is unprofessional and a poor reflection on any seller. Respect for customers should come first.
You are a fraudulent seller, my feed speaks for itself.
Posted about 22 hours ago by 2a09:bac3:d4b4:1c32::2cf:91..X.X Report as SPAM
I'm attacking you? I gave you sound advice. You paid and wanted a download link. I explained it was a free download on the manufacturer website. I then refunded your money. Then you threatened me with ebay. I can't email a CD. You were refunded and yet still complaining 4 years later.
Posted about 15 hours ago by 2600:1700:3cc0:a010:f0d0:1069:2635:b154..X.X Report as SPAM