Thanks for your comments. We are sorry you were disappointed with the outcome of the eBay case. Certainly, no one wins when a package is lost in the mail. However, we do dispute that we were rude. We make every attempt to be a good member of the eBay community and we think it reflects in the messages we send to other eBay users. Our account has been active since the year 2000 and we have over 140,000 positive feedbacks from unique eBay members and currently we have a 100% feedback rating.

Here is a link to the page showing our latest feedback on eBay. https://www.ebay.com/fdbk/feedback_profile/instagood

I think I will buy something from these assholes just for the pleasure of screwing their "perfect" record.

Here is Brent Alexander and Renee Ryckman's business license. Since Brent has mentioned he buys textbooks for his Media Monkey, LLC, you can make a consumer complaint against their business license:
https://web.sos.ky.gov/ftshow/(S(4xzboqwgwoal1xp4sxqqlyjb))/default.aspx?path=ftsearch&id=0728082&ct=06&cs=99999&ce=xm6ixVnYdZgpWG2Ic%2b3tdLC7xqy83wGJEwUdnVylN9l5fFpFHtzkjl5gLUQ%2b4ZGl

Barbara (Brent) Alexander (now "instagood" may also be "deepvein") AKA Renee Ryckman AKA Barbara Alexander- - the buyer name and the name attached to the handle and address didn't match so I looked here. THERE ARE A TON OF REPORTS ON THESE PEOPLE UNDER VARIOUS USER NAMES I have a suspicion they are now also operating under a new buyer name, "deepvein." Deepvein's buying history shows a lot of the same sellers as instagood's and many of instagood's previous usernames are based on nursing terms... so watch out for that one too.

omg! look at the feedback deepvein has been leaving sellers https://www.ebay.com/fdbk/feedback_profile/deepvein?user_context=BUYER and tell me this doesn't seem like the same scammer. Watch out!

Thank you for updating with this information! For future ebay sellers, be sure to put them on your blocked list so that they cannot buy from you. It's very sad that scam sellers like them exist, I hope the same does not happen to you!

They just bought from me. Took a while for them to submit payment, so I google their name and now i see this. Idk if i can cancel their order?

Just shipped item they bought from me and USPS made attempt to deliver on a Sat but business was closed. IDK why USPS hasn't tried redelivery. Is this address legit? I have tracking so I know where the package is but seeing the above comments makes one very wary.

Called USPS to check on package and USPS called me back. It was delivered next business day and now they've updated their tracking info. But boy, it had me worried when I searched this address and found a link to here identifying a bad buyer. Let's hope that's not true in this case.