|Purchase date:||July 2017|
|Buyer's name:||Katherine (Kathy) Frieberg|
|Buyer's address||421 BEDFORD PARK AVE. NORTH YORK ONTARIO M5M1K2|
|Category:||Health & Beauty|
Kathy (Katherine) Frieberg demanded that we'd solve a stuck tracked shipment in Canadian Customs "ASAP", even though she was aware of the tracking status being "in customs". She refused to contact Customs herself and denied that she had engaged into a binding contract with us to have up to three months patience in case of stuck shipments, since internal Canadian transit times recently had gotten extremely out of control. We immediately refunded her, however but told her using "ASAP" in this context was rude and we showed her some online articles on high-profile sites to support this. Her response was that of insults, calling us "crazy", "mentally ill" etc. When we asked her to confirm that she would send our property (with a value of hundreds of dollars) back to us in case it would arrive (which it very likely will), she repeatedly refused to do so and called us FRAUDULENT. Yes, SHE called US fraudulent.
|Buyer's IP address:||18.104.22.168|