|Purchase date:||April 2013|
|Buyer's address||23 Woodford Court, Waltham Abbey, Essex, EN9 3HX|
|Buyer's country:||United Kingdom|
|Category:||Clothing, Shoes & Accessories|
The buyer said that a thread was pulled on a dress and opened a dispute saying item not as described. Refused to send photos of the alleged pulled thread. I took photos of the dress prior to sending it and wanted to compare them. As the dress was in A1 condition when it was sent.
I am very upset about this. She seemed to think that because she had been on eBay longer than me this means she could scam me. Hopefully eBay will take her refusal to send evidence when they look at the case. I have now added her to my blocked buyers list.
The case has now been resolved initially in the buyers favour however after speaking to eBay they told me that her refusal to send evidence will count against her. I have received the dress back which is now damaged and stained and has an unpleasant odour and is not in the condition which it was sent. It will need to be dry cleaned. I have appealed the case with eBay and they have upheld my appeal and agreed to cover the refund themselves. I hope this will count against this buyer and would strongly advise not to sell to this person.