Purchase date: | April 2015 |
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Buyer's name: | Tina King |
Buyer's username: | tinalk79 |
E-mail: | tinalk79@yahoo.com |
Phone number: | 651-756-9322 |
Buyer's address | St.Paul, MN |
Store: | eBAY |
Buyer's country: | United States |
Payment method: | PayPal |
Category: | Clothing, Shoes & Accessories |
Details: | Buyer claimed I had sent her a pair of Coach loafers in the wrong color (she had selected black/gray at check-out and claimed I had sent her khaki/brown). She started a request for return on eBay and her tone was so sincere and professional...that without asking to take a picture and proof it...I took her by her word and accepted the return (in general, I have a no-return policy). When I received the item back today, I received exactly the pair back that she had ordered....in the correct color (black/gray)! When I researched her transaction history...I found that she had purchased the same Coach loafers in khaki/brown from another seller....and I wonder I she had intended to send them back to me, but then changed her mind??? I've been kind and apologetic to her, taking the blame from the get-go....maybe that's why she reconsidered sending me back different shoes? Not sure, but the audacity to make a false claim! Also, I sent her a pre-paid return label for $8.95, but haven't issued her refund yet. After speaking with eBay CS today, they advised to NOT refund her and escalate the case. But I don't want bad Feedback! Please contact me if you have any advice. Buyers like these SUCK! Is she doing this for a competitor? Please contact me with ANY advice.... Thanks. |
Reported at: | |
Reporter: | 72.253.X.X |
Name/Username | Phone | Reported at | Comments | |
---|---|---|---|---|
Anika Chaudhary | tiw.prachi401@gmail.com | 2020-07-03 | 1 | |
Linda Juan | juanlinda555@hotmail.com | 3059707467 | 2020-01-21 | 2 |
Sam Vonrichter | 794b5pgr5dhwq37+A00499732U8J9J5LUSFAF@marketplace.amazon.ca | 226-974-1579 | 2021-04-29 | 0 |
Matthew Seigler | 2024-04-11 | 0 | ||
Raveen Rajakaruna | +1 714-482-5425 | 2022-09-05 | 0 |
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