We are a Top Rated Seller with 99.9% feedback and we despatch all orders the day they are received. With complete disregard of the fact Royal Mail don't deliver over the Christmas holiday, Oluwakemi Arahi of South Woodford sent a rude message suggesting we hadn't even sent her order. After receiving the order after Christmas, another rude message followed citing late delivery and poor product quality. We have sold over 10,000 units of the product in question with no QC issues and hundreds of people positively commenting on the product quality in the feedback they leave. In our experience, Oluwakemi Arahi is the typical eBayer who wants something for nothing at the expense of a small business. Oluwakemi, you've got your product, you've got your refund... and you've also got this permanent internet record of how your conduct yourself, to memorialise the transaction. Fellow online traders, we recommend you BLOCK Oluwakemi Arahi of South Woodford, London E18, so you don't waste your time and money on this individual, like we had the misfortune to.