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Bad Buyer: cherpenn9@gmail.com

Details

Purchase date:November 2013
Buyer's name:Cheryl Pennington
Buyer's username:n/a
E-mail:cherpenn9@gmail.com
Phone number:3252770121
Buyer's addressSan Angelo
Store:other
Buyer's country:United States
Payment method:PayPal
Category:Health & Beauty
Details:

Cheryl Pennington filed a chargeback for a shipment sent from Europe, during a time when USPS had severe delays due to Thanksgiving. We informed her of USPS delays at the time of purchase and she agreed to our T&C, stating that the customer will under no circumstance do a chargeback but has to contact us to resolve any issues. The customer agreed to have her details published in case of chargebacks.

The shipment is on its way to her, so she will end up with a free product and we are slapped with the chargeback fee.

The bad customer:

CHERYL PENNINGTON
3201 OAK MOUNTAIN TRAIL
SAN ANGELO
TEXAS 76904
UNITED STATES

Buyer's IP address:74.197.61.59
Reported at:
Reporter:173.245.X.X
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Comments

I see the order was placed in November but this "bad" customer report posted dec 6 stating product "is on it's way" meaning customer still had not received product at that time. She still could have denied receipt of product of selected "return to sender". Meaning the customer may not be as bad as is stated here.


Posted almost 3 years ago by 72.92.X.X Report as SPAM

The customer filed a chargeback for a product on its way to her. She never returned the merchandise, whilst we lost the merchandise plus were slapped with a fine.

Methinks this is a classic case of fraud. Assuming you are Cheryl Pennington and you're trying to do damage control, we'd appreciate it if you would contact us and pay us the money you owe us.


Posted almost 3 years ago by 46.227.X.X Report as SPAM
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