Scott Sadlon of Center Point Real Estate Investment LLC ordered a compound from us to alleviate his chronic fungal infection. He made a serious mistake in his delivery address and when the items returned to us due to his error, he demanded we re-ship it at no extra charge because, in his extremely rudely voiced opinion, it was our responsibility to make sure that the addresses supplied by our customers worldwide were complete and correct. He pointed out that this was a rather basic mistake of ours and that we were incompetent. He also claimed that we were in violation of PayPal's rules, claiming that we should ignore the delivery address he typed in our store but taking PayPal's stored default shipping address instead. Alternatively, he demanded a full refund.

When we refunded him the amount but minus our $7 cost of shipping, he proceeded to try and shut down our company by attempting to get our domain names shut down at our registrar, as well as our domain hosting. He did this by claiming we are a criminal organisation in violation of US federal law - which made Scott Joseph Sadlon of Center Point Real Estate Investment guilty of libel with intent to do financial harm, a prisonable offense under US law. Aggravating circumstance is that he made his email look like coming from an official source, hoping it would increase the likelihood of us losing our business income, permanently or temporarily, by losing our domain name or hosting.