Buyer purchased a lot of identical items at a bulk price used only some of them then returned the rest because he or is son named christian ordered by mistake. I told him i would refund his money less the extra costs and bill him for the price of what he bought at the regular price. He blew up at me and demanded that he pay the bulk cost for the few that he used, he was rude and called me a thief. I am a top rated powerseller for over 11 years now. Stay away from this guy!