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Bad Buyer: suave-suave2011 <sales2011sales@comcast.net>

Details

Purchase date:December 2010
Buyer's name:L Fernandez
Buyer's username:suave-suave2011
E-mail:sales2011sales@comcast.net
Phone number:(786) 286-6940
Buyer's address14466 SW 179th Ln
Store:eBAY
Buyer's country:n/a
Payment method:PayPal
Category:Cars, Boats, Vehicles & Parts
Details:

Goes by several names:
Lendy Fernandez
Eduardo Pacho
L Pacho
Lendy Fernandez

Buyer bought a pair of fog lamps fully described to fit a 2002-2006 4 door explorer "NOT SPORT TRACK" along with closeup front & back pictures

Buyer claimed prior to any contact that it "does not fit his 2004 Explorer & wants a full refund" on a ebay dispute. I suspect he/she did not have a Sport track style as described. On the eBay dispute my response was "please call me I need more information". Immediately the buyer escalated to a claim.

I made several phone calls in attempts to resolve the problem with either a exchange or return. Terms of sale stated that returns are allowed minus cost of sale and 10% restock for any reason but I was trying to arrange a return label so the buyer will not have to pay return S&H that could possibly be done with a simple phone call.

I received a unwarranted negative feedback and called the buyer informing of my reports I will be placing to warn other sellers. Only then did I receive a return phone call

Buyer's IP address:76.96.62.17
Reported at:
Reporter:72.201.X.X
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Similar reports

Name/Username E-mail Phone Reported at
L Pacho lfernandez40@comcast.net (786) 286-6940 2010-12-20
L Pacho sales2011sales@comcast.net (786) 286-6940 2010-12-20
Lendy Fernandez sales2011sales@comcast.net (786) 286-6940 2010-12-20
Lendy Fernandez lfernandez40@comcast.net (786) 286-6940 2010-12-20
L Fernandez lfernandez40@comcast.net (786) 286-6940 2010-12-20

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