Purchased NWT (new) top. Complained of stains on the back and "poor finishing". Top was brand new with the size sticker still all up the front and had definitely not been worn that way. I ironed the top and did not see any stains but am always willing to accept that I might have missed something. Ignored my request for photos of her problem (I would have refunded without return had she been able to prove stains, as it wasn't worth the cost of international shipping) but she is the type who'd rather stew in her misery than be proactive. Left all bad star ratings. Her feedback left is an abomination of new items that don't look new to her and bad "finishing."