Our product title matches our physical pen. The pen of the picture on the product webpage is the same as the real pen. We also send real pictures for customers to see. The actual operation video displayed on the product webpage also fully demonstrated that the touch pen can only touch the tablet and cannot write or draw on the tablet. Our product details page also has a detailed description of "Touch Screen Pen". The pen is a touch pen, but the customer makes a claim based on the subjective assumption that the pen is an active capacitive pen. We find it absurd. We can’t pay him for Apple’s computer because the customer says that the tablet is an Apple computer, and then he deliberately ignores the real product information on the product page, right?