Purchased new sealed manufacturers box item clearly identified as not returnable. Manufacture date Feb 2020. Shipped Fedex Home Delivery Feb 29. Signed for delivery March 6. Immediately reported "mold". Spoke with eBay rep, who looked at file and made comments to the effect of "Wow! Don't know why this guy is still registered. And he's making the same claim for a similar item to yours." Despite that, eBay and their spawn PayPal forced a complete refund, and thus a loss of shipping/insurance fee both ways, as well as considerable time. When the package came back, it had not been opened and the contents, thank goodness, were pristine. Checked his feedback and found two negs in the last month for shorting shipments to his buyers. Checked his phone number and not in service.