buyer intentionally swapped our quality items with cheap items she purchased from other vendors, and fraudulently returned those cheap items back for a refund. This buyer is a very stup*d scammer, because the contents she returned also included some of her personal information, plus. she spent $140 to ship "the items" back for a $140 refund. Clearly, she like our products but refused to pay for them so she decided to scam the seller.