Major online bully. Orders incorrect item where we have done everything possible to prevent anyone from doing so. Dishonest raging maniac, Ken Sutherland, would rather become abusive hiding behind his keyboard ranting threats against you as a seller when you have offered every recourse to allow the item to be returned for full refund without hesitation whatsoever. In the end, Ken, still will not own up to his own error and leaves negative feedback in his passive aggressive manner. Typical of this one percent of these types of bad buyers. We also noticed that Ken is using multiple different online buyer profiles to avoid the wrath of his online buying that he leaves behind him. This is a buyer that you want to stay away from for certain.