This company placed an order for a Dometic skylight on 8/13/2024 from Dometic USA.

Dometic shipped the order on 8/14/2024.

When the order shipped, the credit card was charged for the payment and failed because this company doesn't have enough funds on their VISA card to cover the $36993 charge, so VISA declined the charge. When our sales team informed this company that they can't afford the window and that their bank declined them, they said they refused to pay for the order they placed and which shipped to them from Dometic.

Now, Dometic has to pay $50.72 to get the stolen merchandise stopped in transit and returned to them, and their staff and ours have to waste an hour of their time dealing with this fraud.

This company has now been reported to Stripe Payments as fraud.