Buyer has an unrealistic expectation that all sellers online act as though they were bankrolling brick-and-mortar stores. Further, his sense of entitlement makes him believe that if he doesn't like something, through no fault of the product itself, that it should be taken back, no questions asked and at the expense of the seller. This is fine at brick-and-mortar stores who allow such policies or through multi-million dollar corporations such as Walmart, but not from online sellers. Lastly, he is both a liar and someone who is the male equivalent of a "Karen". Stay well away from this buyer!