Purchase date: | September 2011 |
---|---|
Buyer's name: | Diego Batista Lescano |
Buyer's username: | n/a |
E-mail: | diegobatista1984@gmail.com |
Buyer's address | Rua Aviador Cicero Marques, 53 Apto 13B Curitiba, Paraná 82515-340 Brazil |
Store: | other |
Buyer's country: | Brazil |
Payment method: | PayPal |
Category: | Computers & Networking |
Details: | This buyer purchased an M18x laptop. Per online tracking he received it and then filed a chargeback with paypal. Paypal settled in our favor but then he filed a chargeback with his credit card company claiming that he never received the laptop. The credit card company decided in his favor. |
Reported at: | |
Reporter: | 24.228.X.X |
Name/Username | Phone | Reported at | Comments | |
---|---|---|---|---|
Linda Juan | juanlinda555@hotmail.com | 3059707467 | 2021-10-12 | 0 |
RANJAN SAHA | 408-582-4481 | 2019-11-22 | 0 | |
James Crovak | crovak3@att.net | 4128772596 | 2022-02-15 | 2 |
Margaret Clark | margaret_ann_clark@yahoo.com | 256-694-1968 | 2011-09-19 | 0 |
martin vandermeer | martinvdm@y7mail.com | 0894016799 | 2020-05-06 | 0 |
Comments
what can you do to if you get charged back? How can sellers protect themselves?
Posted almost 12 years ago by 75.172.X.X Report as SPAM
There are a few things I have learnt over the years:
1. Accept payments using paypal and google checkout only. No direct credit card payment/bank transfers/money orders or Western Union money transfers
2. Google checkout has a pretty good fraud detection system. Till date we have not had a fraudulent transaction with them. For paypal, only ship to a confirmed paypal address.
3. An exception to rule #2 above is if the purchase occurs on ebay. Then paypal provides protection for unconfirmed addresses also.
4. Do not ship to the following countries: Russia, Vietnam, Nigeria etc.
5. For items shipping to US, always do a google map check and make sure it is not an address for a forwarding agency/UPS Store etc.
6. For low feedback buyers on ebay, use ebay's advanced search feature to find out what else this user bought. If the user is buying a number of expensive items from multiple sellers then its probably fraudulent.
7. For low feedback buyers on ebay, try to call their phone ( use skype credit ) and speak to them before shipping.
8. For transactions on ebay check the users feedback to see when was the last item purchased. If the last purchase occurred a few months/years ago then also you should call. It maybe an inactive account hijacked by someone.
9. Never accept an offer for a pickup ( where buyer pays for shipping ). It is easy for the buyer to then redirect to whatever address s/he choses.
10. Do not use USPS for international shipping. They suck.
Hope this helps.
Posted almost 12 years ago by 24.228.X.X Report as SPAM
The buyer will pay with a fraudulent check. You send the item promptly but days later you find that the check bounces, leaving you with nothing.
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Posted about 2 years ago by 49.144.X.X Report as SPAM