I sold used working item without any defects, with all the accessories, in excellent cosmetic condition. After a week of use buyer claim that it doesn't work properly and required refund/replacement. Then he opened dispute, issued chargeback. My account was on hold. Then he returned item that was not only broken and unusable, but also not the original that I sold to him. Moreover, buyer' card company made reversal payment. So, I lost a lot of money (including shipping, ridiculous fees) and got item that was broken and not mine at all.

not sure if this is any useful but not a day whenever I sell something, i always video tape myself packaging my *undamaged* item into the packaging, so in case they returned broken, you can at least prove to ebay it's not what it looked like when you pack

not sure if this is any useful but now a day whenever I sell something, i always video tape myself packaging my *undamaged* item into the packaging, so in case they returned broken, you can at least prove to ebay it's not what it looked like when you pack