This sale was a disaster and was also the most sophisticated sabotage or scamming I've dealt with. The buyer was seemed to be playing dumb but switched to showing rather high intelligence when needed. I sold six replacement capacitor sets for a DVR which totaled about $62 gross + shipping. There was a mistake in the included directions, and the buyer demanded a full refund because of this, since 3 capacitors per set would end up being installed in the wrong place, requiring more work to fix. However another mistake involved installing capacitors that weren't included in the kit, so it is obvious that there was a mistake. I believe the buyer followed or pretended to follow the bad directions and then used that as a justification to open a not as described return. I asked him several questions and got him describe an impossible story, so I know he was lying. It was already suspicious since many units don't need that part changed to begin with. The buyer had a nasty attitude even before the issue of the mistake in the directions came up. He claims that eBay chopped off the included note with his offer, but I know eBay doesn't cut them off that short. He opened a return and it was approved and I never even got the chance to offer a refund without returning the item or to offer a partial refund which is unusual, so I was forced to pay return shipping on an empty box that he sent back. He waited until the last possible day to ship it too. Then the tracking showed it being delivered to the wrong ZIP code, and it didn't arrive here. The the actual empty box (an illegally used Priority Mail flat rate box) came a couple of days later. It's like he shipped back two boxes with different addresses but the same tracking number or they were somehow able to inject false tracking information in to USPS. It was strange. Maybe it was caused by the post office not liking the improper use of the free box. The email address that is given here is unconfirmed.