Completely ruined a brand new item by returning it with the original packaging (box and inserts) all torn up and with food grease stains, the product full of fingerprints, and the accessories haphazardly tossed in. The box wouldn't even shut, and he didn't even bother trying to properly arrange the contents so that it would. To top it off, he added no padding and returned the item in an undersized shipping box which crushed the item in transit. eBay forced me to issue a full refund even though this was a buyer's remorse return.