Sold a vintage book illustration to noschitt71. He sent me a nastygram asserting it wasn't described correctly (it absolutely was.) Item had detailed photos and the term "book plate" is commonly used in the book trade as a shortened form of "tipped-in book plate" (illustration.)

I offered a full refund upon return of the item, went back and forth with him threatening to leave me a neg. I just kept saying please send back the item for a full refund. He left me a neg last night, when I saw it I called eBay and they removed it. Check his feedback left, I'm not the first one he has done this to. I would add him to your BBL.