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Bad Buyer: amdelacour@yahoo.com <ALPHAUSA5@GMAIL.COM>

Details

Purchase date:June 2017
Buyer's name:Anne De Lacour
Buyer's username:amdelacour@yahoo.com
E-mail:ALPHAUSA5@GMAIL.COM
Phone number:956-647-0781
Buyer's address 2424 NE 9th Street apt # 207 Fort Lauderdale Florida
Store:other
Buyer's country:United States
Payment method:PayPal
Category:Home & Garden
Details:

Anne De Lacour bought an expensive very large item from my online store. Anne harassed me about the timing of the delivery and threatened me for weeks to cancel if it didn't arrive on a certain day, and I should have re routed the item after the first few emails, but I just assumed she had never dealt with freight shipments before and tried to be super polite. I tried to explain to her that freight can not be timed exactly but I did email her to let her know the item was going to be at her house the morning it arrived and gave her a half hour heads up on delivery. The item was delivered, received and signed for by someone at her home named Joe. A few days later Anne lied to her credit company and said she never received the item (no one can miss a 65" item sitting in their house). I explained to Anne that lying to her credit card company to receive an item for free is considered cyber shoplifting and asked her to either cancel the claim or gave her the option to ship the item back. She refused to do either and told me to stop emailing her. Anne's credit card company found in her favor while I was in the midst of showing them how to track the freight, (not as easy to track freight as UPS, FEDEX or UPS). I only lost $500, but very thankful I didn't come across Anne in a huge real estate deal, where she could really do something untrustworthy. A person should not be trusted with large business dealings if she can't be trusted in small matters like this.

Reported at:
Reporter:162.158.X.X
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Comments

She lives with a man named Joe Vallillo. I am certain he is the one who signed for it. They are both deceitful people.


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Anne has recently done a very similar thing to my shop.


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I wish we could do something about this....


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I just want to thank you for posting this story about Anne De Lacour. Your story helped me fight her with merchant services when she tried to pull a similar scam. I printed and included this with my documents and I believe it helped my cause. She lied, changed her story, thru a fit, was extremely unprofessional, and deceitful to the core. Her goal was no doubt from the beginning to receive free goods and services. We still lost money on the job but it wasn't as bad as it could have been if merchant services hadn't sided with us, the merchant, in the end, regarding the deposit. Thank you for taking the time to create this post.


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Thank you for adding to the story! I agree with your take, she had every intention of stealing the item from the get go. X


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