bought a super rare cd, opened it claimed it was damaged, returnee d it. received a used opened item in place of the new sealed one is shipped out . partially refunded per amazon policies . then buyer opened a claim saying it was different from what was ordered and the return request says it arrives damaged. amazon gave them all the money back only notified after they closed the claim, now I have to try to appeal it , more then likely amazon will allow they to steal as they do with must buyers