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Bad Buyer: Richard

Details

Purchase date:November 2023
Buyer's name:Richard W. Presnell
Buyer's username:Richard
Buyer's address1130 Miller Ave, Morganton, NC 28655
Store:Amazon
Buyer's country:United States
Payment method:Credit Card
Category:Books
Details:

Cognitively impaired buyer, buying things on Amazon, submitting AtoZ Claims to get things for free, and of course won't respond to messages. // Buyer purchased a vintage CHILDREN's book from us on Amazon. We shipped the book using USPS Priority Mail, which includes delivery confirmation and $100 insurance against loss or damage. The USPS online tracking number clearly showed the book was delivered to the address given by the buyer, and delivered in only 3 days. The buyer claimed he did not receive the book, and filed an A-to-Z claim. Amazon granted the A-to-Z claim, and we are now fighting with Amazon. We of course tried to submit an insurance claim to USPS for "non-delivery", but we received a formal letter back from the US Postal Service denying the insurance, because of course, THE BOOK WAS SUCCESSFULLY DELIVERED. When we googled the buyer's name, we saw that 6 weeks earlier, the North Carolina Center for Missing Persons posted an alert for this buyer, who they said "is believed to be suffering from a cognitive impairment", and "wandered away" from his job at Walmart. So a 48 year old man with mental impairment is shopping on Amazon and has figured out how to get things for free.

Reported at:
Reporter:172.58.X.X
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