Details: | Nadja Baran bought for EUR 48.98 in our store and then went on a holiday so she was not at home to receive the package. She had also made a mistake in formatting her address, putting the house number not behind the street but on a separate line. Instead of contacting us to give us an opportunity to re-send or file an inquiry with the post office, she filed a PayPal dispute and thus took the money out of our account. When we warned her that she had actively agreed with our T&C that state that we publicly blacklist people who file a payment dispute, she promised she would cancel the dispute - but she broke that promise. |
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