Mr O'toole ordered for the wrong vehicle (he has a 4wd but ordered for a 2wd) then became belligerent when informed that when you order for a different truck than the one you own, the parts might not fit. He harassed our customer service for days before deciding that since we were unwilling to give him parts for free, he would scam the company through Paypal. He shipped half of his order back, but convinced paypal to refund him the whole amount. So Mr O'toole took advantage of Paypal's terrible service and stole two shocks valued at $80. Everyone has a price above which their word is worthless. Some people's price is lower than others.