Natalie, purchased from myself a copy of harry potter 8 film collection on an auction listing. At the same time I also had a buy it now listing for $29.99 with free shipping.

On the auction that Natalie was bidding on I am assuming that personalities got the best of people because the auction ended with her being the high bidder at a price of $46.89 plus $3.75 in shipping. I guess no one was going to outbid this woman she had to win!!! costing her about $50.64 for a $29.99 movie set.

I shipped her item first class with tracking information the next business day. It was delivered to her 2 days later on the 18th of December.

Almost a week goes by with no word no complaints but I am guessing that she bragged to one of her friends look what I got!!!! and that friend probably showed her your an idiot because that same movie now selling on Ebay for $23.00 with free shipping.

Natalie realizing that she paid double for this item sends me an email which starts like this......
"I want a full refund or I will leave you a negative feedback and report you to ebay as my item not being described properly"

I didnt realize that when I listed my item as brand new & factory sealed that there was another way of listing it? hopefully someone can share with me how I did this wrong?

I replied to this hooha and said "that is called feedback extortion and a direct violation of ebays policy as I have a monster account with silver status and a top seller rating status and almost 1800 postive feedbacks with no negatives and a 100% rating.

Natalie then went and left me a negative feedback for my item not being described properly (refer back to brand new & factory sealed) and then she stated that now there are scratches that have mysteriously appeared on the discs.

I am going to call my rep from ebay and get her disgusting negative feedback removed when they open this morning.

More importantly I looked at her account and saw as I pretty much expected Natalie has left negative feedbacks for 37.5% of the sales she has been involved in.

that is lets just say really disgusting.

This pathetic woman has issues in her life and seems to take it out on the poor sellers that she buys from.

My advice if you get an order from NATALIE HEATON simply send her a full refund and say sorry am all of a sudden out of stock and literally dodge a bullet with this one.

She is not a nice person.