Sold a brand new screen that we test as well to ensure no manufacturer defect. This thief claims it is defective knowing that it is not worth shipping back to Canada from USA. No replacement of our many in stock was requested. After review of buyer's feedback they are consistent with how poorly they treat sellers and buyers even calling one buyer "loser" in his feedback. This is a very problematic person on both the buy and the sale for online business. Avoid.