Kathy (Katherine) Frieberg demanded that we'd solve a stuck tracked shipment in Canadian Customs "ASAP", even though she was aware of the tracking status being "in customs". She refused to contact Customs herself and denied that she had engaged into a binding contract with us to have up to three months patience in case of stuck shipments, since internal Canadian transit times recently had gotten extremely out of control. We immediately refunded her, however but told her using "ASAP" in this context was rude and we showed her some online articles on high-profile sites to support this. Her response was that of insults, calling us "crazy", "mentally ill" etc. When we asked her to confirm that she would send our property (with a value of hundreds of dollars) back to us in case it would arrive (which it very likely will), she repeatedly refused to do so and called us FRAUDULENT. Yes, SHE called US fraudulent.
More interestingly, Katherine Frieberg wrote: "My Husband is a very prominent Jewish Lawyer. ", implying that her lawyer husband (David Frieberg) approved of knowingly falsely accusing us of being fraudulent as well as unlawfully keeping our property, absent his advice to promise a return but instead accusing us of being criminals. We warned the Friebergs several times that we publicly blacklist people, according to our T&C they explicitly agreed to, when they accuse us of having comitted a crime. We especially blacklist people who themselves have committed a crime against us or can be reasonably be expected to imminently commit one against us.