Provide a description of the incident and how you were victimized. Provide information not captured elsewhere in this complaint form.
He bought on our website, www.handyct.com, (5)Unfinished Wooden Woven Pullout Wicker Basket with Rails for $734.94 - Order #1796

We send 1 test product, we approved the purchase and we sent the 5 products made to measure with fedex 783746111647 784562637718 784090988893, He received our products.

We had many calls and text messages. The customer paid with Paypal in my website www.handyct.com

When he received the products he called his bank and told him: "SIGNIFICALY NOT AT SUBSCRITE".

We open a case with paypal but Paypal does not protect when the client says: "SIGNIFICALY NOT AT SUBSCRITE" and the decision is taken by the bank. "SIGNIFICALY NOT AT SUBSCRITE" not obligate the customer to return our products, and to cancel the payment.

The customer never returned the products and his bank canceled the purchase.

The customer do not answers emails and calls now.