BadBuyerList.org

« Back to home page

Bad Buyer: collaalin

Details

Purchase date:August 2019
Buyer's name:Alina Collado
Buyer's username:collaalin
Buyer's addressMiami
Store:eBAY
eBay item #:183824780196
Buyer's country:United States
Payment method:PayPal
Category:Collectibles
Details:

This Buyer purchased a custom made, wooden Grid Board and Crystal Set from us. She emailed us stating we had shipped her a "damaged" Grid Board, because it had a pin size hole in it. She "demanded" that we ship her a replacement Grid (at no cost to her) immediately.

We told her there was nothing wrong with the Board, and our listing clearly stated that since our items are made from natural wood, or are natural stones, that customers need to expect that there is going to be look, color, and pattern differences. We explained to her that since the Grid Board was made from Natural Poplar, the pin sized hole was most likely caused by a branch that once grew there. Since this happened "naturally" there was nothing wrong with the wood Grid Board that was shipped to her.

This Buyer was really nasty and demanded that we send her photos, of other Grid Boards, that had holes in them, and then "maybe" she would keep the board as is. We then provided her with 9 different photos of Grid Boards with natural tiny holes, discolorations, and pattern differences.

This wasn't enough for her. She kept blaming us for shipping her a faulty product, and then opened an "item not as described" case against us (which we won, because eBay could see that we had provided her with everything she had asked for, and she was just being unreasonable in her demands.)

Hopefully no one else will have to deal with this Buyer, who was just out to get something for free, and who is obviously clueless about buying items made from natural products.

Reported at:
Reporter:172.69.X.X
« Back to home page

Comments

No comments yet.
Your comment cannot be longer than 1000 characters, or contain more than 2 URLs. All HTML tags will be removed. In order to prevent SPAM, some words are not permitted in comments.

Random bad buyers

Name/Username E-mail Phone Reported at Comments
Nick Barnes nickbarnes007@aol.com 01323371824 2017-05-24 0
Matthew Moffat mmoffo1967@gmail.com +61 415 995 634 / 0415995634 / 0415 995 634 2021-07-12 0
Jenn Chan 6046178011 2021-11-12 2
Wanda Dawe 6zms1vl8jjtbq4m+A07894371QEKRBIDXQVTB@marketplace.amazon.ca 902-842-2121 2021-10-18 0
Tracy Oakes tracyrudder@hotmail.com 2020-01-28 3