Purchase date: | April 2015 |
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Buyer's name: | Tina King |
Buyer's username: | tinalk79 |
E-mail: | tinalk79@yahoo.com |
Phone number: | 651-756-9322 |
Buyer's address | St.Paul, MN |
Store: | eBAY |
Buyer's country: | United States |
Payment method: | PayPal |
Category: | Clothing, Shoes & Accessories |
Details: | Buyer claimed I had sent her a pair of Coach loafers in the wrong color (she had selected black/gray at check-out and claimed I had sent her khaki/brown). She started a request for return on eBay and her tone was so sincere and professional...that without asking to take a picture and proof it...I took her by her word and accepted the return (in general, I have a no-return policy). When I received the item back today, I received exactly the pair back that she had ordered....in the correct color (black/gray)! When I researched her transaction history...I found that she had purchased the same Coach loafers in khaki/brown from another seller....and I wonder I she had intended to send them back to me, but then changed her mind??? I've been kind and apologetic to her, taking the blame from the get-go....maybe that's why she reconsidered sending me back different shoes? Not sure, but the audacity to make a false claim! Also, I sent her a pre-paid return label for $8.95, but haven't issued her refund yet. After speaking with eBay CS today, they advised to NOT refund her and escalate the case. But I don't want bad Feedback! Please contact me if you have any advice. Buyers like these SUCK! Is she doing this for a competitor? Please contact me with ANY advice.... Thanks. |
Reported at: | |
Reporter: | 72.253.X.X |
Name/Username | Phone | Reported at | Comments | |
---|---|---|---|---|
Anthony Parlato | tonyp4420.finance@live.com | 2020-07-23 | 0 | |
Arturo Lopez | 2022-01-25 | 0 | ||
xavier henry | xavierhenry898@gmail.com | +1-855-592-3030 | 2020-10-15 | 1 |
Mickkoz shoe repairs | mikekoz71@hotmail.com | 0434251903 | 2018-07-30 | 3 |
Wesley Thomas | WesleyThomas@scammer.tcgplayer.com | 2022-05-23 | 0 |
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