12/13/15 I just had a similar experience with this buyer, Hongzhen Chen. He bought a toner and demanded signature confirmation not paid for and said item was being sent as a gift. After I shipped, he said I needed to call the post office and ask for the item back because his gift recipient was out of the country "for a long time". Per auction description, I don't offer refunds and certainly could not simply call the USPS and ask for the package back. After 14 days, the item was never picked up and was returned to me, damaged, cannot be re-sold. I'm sure he's going to ask for a refund. I reported Hongzhen Chen to ebay and they did not seem very concerned. I'm hoping that ebay will see the suspicious activity and fraud complaint notes from my report and deny his refund. Hongzhen Chen has multiple ebay names that he uses (brandnew818 & dong685) which I found out after he purchased a second toner of the exact same type! Same demands of signature confirmation and sending to third party as a gift. I immediately cancelled the purchase and refunded his money, notifying ebay of fraudulent activity again.

Strange because I have just had exactly the same experience with this buyer called "cheap2all" on Ebay - the person's name was Hongzhen Chen based in Minnesota. I also sold him an Epson R280 printer - this was brand new. He asked me to send it to another person with a different verified PayPal address, also as a "gift". I later got a return request from him saying it was not working because ONE of the ink cartridges apparently did not work. This was a new Epson printer supplied in the box and the ink cartridges were original Epson. The chances of the a new Epson printer not working are close to zero, especially with original ink cartridges, and the buyer made no attempt to even bother trying a different cartridge to see if that was the problem (assuming the story was true). I asked for further details and a screenshot to show the printer ink for one of the cartridges did not work but got no reply, instead I had a returns escalation request. Result is the printer is being returned to me, I am liable to pay over $40 shipping costs both ways (over $80 in total), and of course a whole set of original Epsom ink cartridges has been lost and useless to sell separately because they have been installed, and the printer is no longer brand new because an installation has been attempted. Worst of all though, the risk is this person will switch my new printer for a broken one in the return. With evidence mounting against this person, surely ebay should be doing something about it.

I suggest we and anyone else who experienced problems with this person are persistent in reporting this person. I have a long history on ebay, have been a very respectable seller, and it is not right that a person profits by abusing the system at great expense to everyone else.

Actually - if nothing is done to help the sellers... This has definitely affected me wanting to sell on Ebay.. They are losing money from us sellers.. By not helping to protect sellers.. This buyer is a scammer.. Definately..

If you guys would like to file a joint lawsuit against this individual - or complaints to police, etc.. I will be in.. I am surprised this person is still allowed on Ebay.. After all the complaints, and messages I wrote Ebay about this. Ebay did nothing at all to help me with this scammer.

Did you try contacting Ebay by phone? I am amazed this fraudster has been allowed to continue. It looks like he is using a network of associates and different IDs to operate his scheme.

Ebay does not care..... I am a media person as well. I have videos, photos, etc. They didn't even want to look at anything.. I could have exposed this user on TV news as well. And I still might - if we can get a few more people together that were scammed by them.

yes I also had someone steal from me to and someone stole computer parts out of a laptop and the let the terrible buyer ge away with it and cursing at me

You can contact ebay by phone but its just kids running the place who dont have experience or care

Have you tried showing up on his doorstep with a bat?

Did you try contacting Ebay by phone? I am amazed this fraudster has been allowed to continue. It looks like he is using a network of associates and different IDs to operate his scheme. http://123bowlinggames.com/bowling-games-online.html

I am a media person as well. I have videos, photos, etc. They didn't even want to look at anything.. I could have exposed this user on TV news as well. And I still might - if we can get a few more people together that were scammed by them. http://123cookinggames.net/cooking-games-online.html