I had a slightly used (used 6 weeks) iPhone XS that was factory reset by the Apple store by an Apple technician. This one sold and I shipped it to the buyer. I left positive feedback and four weeks later received a message that the phone was tied to an iCloud account and demanded a password to reset. I message back and laid out the whole process and even stated that the three other phones that were reset at the same time are working well with no problems. I offered to contact Apple and start a dialogue. No other message and hit me with large Negative feedback, even called me a scammer. I had eBay for over 21 years and have never had any problems with transactions until this guy. If you Google search his address, he's the scammer. He's already cloned the phone and it is a paperweight now, useless for anyone. I opened up a complaint with eBay, but am doubtful that I will recoup any expenses, loss of the phone value, and the cost of his negative feedback on my account. Please BEWARE of this guy and stay away. I don't know-how in the world he has 100% positive feedback. Then again, most honest people don't wait a month after receiving an item to complain either.