This buyer got upset because I asked for her measurements. Apparently she's insecure.
Me: Hello. Thank you for your purchase. I just wanted to confirm that you've compared your correct size to the chart. Thank you :) Have a blessed day.

Diane Johnson: I have ordered this Multi Color #2 in an XL and usually wear a size 16 blouse as I have broad shoulders. Let me know how this item runs in being true to a size or runs big before you ship it out. Thank You
Me: It's generally a good practice to size up in my opinion. Do you have your measurements handy by chance? I know this can be a headache, just want to make sure to get you the perfect size.

Diane Johnson: No, I don't have my measurements handy and don't understand why you suggest going up a size. If something fits off my shoulder the sleeve measurement will be different and I don't quite see from the photos how this fits across the shoulders. If the sleeve fits right at the top of the shoulder then the sleeves are going to be too short. I don't care to list my measurements to not only a man but online where others can see them. I'm 72 years old and I am already wishing I hadn't ordered this if it is going to be a problem. That's also why I asked you a few questions. I'm really feeling very uncomfortable with this.

Me: I'll refund you. Good day.

I'm a woman. A typical problematic buyer. Avoid.